PFB Simulation Privacy Notice & Cookies
PFB simulation are committed to complying with the General Data Protection Regulation and the Data protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it.
We have published this notice to help you understand
- How and why PFBcollect information from you
- Our legal basis for processing the personal data
- Any legitimate interests pursued by us
- What your rights are
By Consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified.
Consent is required for PFB Simulation to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive data we will always tell you why and how the information will be used.
Your rights: You may withdraw consent at any time or request that your personal data is erased or corrected by contacting: Data Protection Officer, PFB Simulation, Kestrel Business Centre, Private Rd 2, Colwick, NG4 2JR or via [email protected]
Legitimate interests: PFB Simulation manage our business to allow us to provide you with the best products and services. Recital 47 of the GDPR states that legitimate interest exists where there is a relevant and appropriate relationship between ‘us’ and the individual. For example, if the individual is a client or an employee of PFBSimulation or if any product information has been requested from our website form.
Disclosure: PFBSimulation will not pass on your personal data to third parties without first obtaining your consent.
Here is a list of the ways that we may use your personal data:
|What we may use your personal information for||Our reasons(Legal basis)||Explanation(if applicable)|
|Setting up a customer account||Fulfilling Contract|
|Managing your account/providing customer services to you||Fulfilling Contract & Legitimate Interest||Process efficiency and to make improvements to our services. Keeping accounts up to date.|
|Marketing communications to inform you of special offers, promotions & new product info||Legitimate Interest||Developing products and services that attract and retain customers. Improving customer interaction|
|Notifying you about changes to our services and products, such as website improvements & new services or products that may be of interest||Legitimate Interest||Developing products and services that attract and retain customers. Improving customer interaction.|
|Contact you to undertake customer satisfaction surveys||Legitimate Interest||Quality Assurance|
We want to keep you up to date with news and information, so when you submit an enquiry through our website or we set up a customer record for you we will ask you if you would like to receive this type of marketing.
If you decide you do not want to receive this marketing information you can request that we stop by contacting us on the details already stated above.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website may operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity however this is by no means an exhaustive list.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s.
Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.